Hospitality Industry News
1We are now just over a month into 2014, which means it?s time to sit down, get inspired, and reaffirm that you made the right New Year?s Resolutions for 2014. If you?re anything like me, you?ll likely edit the resolutions that you wrote last year and
Hospitality Industry News
1Guests arriving at the Aloft Hotel in Manhattan or one in Silicon Valley will soon be able to do something hotels have dreamed about offering for years: walk past the check-in desk and enter their rooms by using a smartphone as a room key. The boutique hotel brand from?
Hospitality Industry News
Hospitality Technology Europe (HTE) ? Europe?s specialist hospitality technology event ? is on track to grow by at least 60 per cent, with 2014 exhibitor numbers already exceeding those of 2013 and visitor registrations considerably ahead. Expected visitor numbers are up 26 per cent from this time last year and VIP
Hospitality Industry News
1 At some Loews and Four Seasons hotels, you don’t have to pick up a phone to ask for towels, a bottle of wine or even a bowl for your dog’s meal. All you have to do is send a text. The Four Seasons Philadelphia and three Loews
Hospitality Industry News
Hotels are tailoring their services to meet the needs of a new generation of digitally-savvy, device-obsessed travelers. From putting plugs in easy-to-reach places to providing Wi-Fi and interacting with customers on social media, hotels? relationship with technology and customers is changing. The below infographic from
Hospitality Industry News
1Strategy #1: Identify and target social media personas Hotels often try to be all things to all people in social media, but you’ll be more effective if you identify and focus on key target markets. “Traditionally, hotels have broken target markets into categories like corporate, group and FIT and
Hospitality Industry News
Intercontinental Hotels Group (IHG) is eyeing the potential of introducing wearable technologies into its marketing and digital plans as it reveals its mobile monthly revenues have topped $50m. The hotel group is investigating the benefits of wearable tech, which could include products like Google Glass and smart watches, to see
Hospitality Industry News
Europe’s travel market?is forging ahead with renewed vigor as the region’s travel bookings reach record highs. According to an upcoming report (www.phocuswright.com/products/4269), total?Europeangross travel bookings surpassed their pre-recession peak in 2012 and are projected to hit a record EUR 251.4
Hospitality Industry News
1With technology adoption on a rise, the expectations of travellers have also increased manifolds. Thus a hotel’s technology offerings play an important role for guests when they are booking an accommodation. eRevMax, the leader in hotel online distribution and channel management solutions, has unveiled an infographic to assist property
Hospitality Industry News
1If you love space and the idea of a futuristic travel experience, but the cost of a Virgin Galactic flight falls outside of your budget, consider a trip to?China?instead. The Pengheng Space Capsules Hotel in Shenzhen, China, is a space-themed hotel almost entirely staffed by robots, with
Hospitality Industry News
1Travelers have increasingly gone from calling to clicking to make hotel reservations. Now, one hotel chain is hoping to use that to its advantage. Starting Nov. 19, Loews Hotels and Resorts will launch “social reservations,” which will allow travelers to book rooms at 16 of its 19 properties via Twitter.
Hospitality Industry News
1Staying connected while on holiday is the focus of ten new high-tech Thomas Cook resorts unveiled yesterday. Online gaming areas, activity booking through smartphones or tablets, and free resort wifi will be available at the all-inclusive SunConnect properties from summer 2014. The resorts, across Turkey, Cyprus, Gran Canaria,