Carsten Hennig, born in 1970 in Bavaria, Germany, is founder and anchorman of HOTELIER TV & RADIO, World's leading newscast channel for hospitality management. Watch and listen to www.hoteliertv.
Hospitality Industry News
Shanghai, China – 14 October 2016 1Yagao Meihua Hotel Management has announced the formal opening of the Mercure Shanghai Zhangjiang. The hotel, formerly the Pudong International Talent City Hotel Shanghai, has been rebranded. In the more than nine months since Huazhu Hotels Group and Accor Hotels Group formally announced the signing
Hospitality Industry News
Hangzhou, China – 15 October 2016 1This month President Obama, along with representatives from the world’s most influential government bodies and central banks, convened in Hangzhou at its futuristic Olympic Sports and International Expo Center Complex for the annual G20 summit. The event has further aided in the rise of
Hospitality Industry News
Surfside, Florida – 14 October 2016 1Situated on 900 feet of pristine white sand beach, Four Seasons Hotel at The Surf Club, Surfside, Florida is the sophisticated epicentre of this exclusive enclave in the North Beach area of Miami. With Collins Avenue outside the front door, prestigious Bal Harbour shopping nearby
Hospitality Industry News
San Francisco – 14 October 2016 1Kimpton Hotels & Restaurants announced that Kathleen Reidenbach will assume the newly created role of Chief Commercial Officer, a strategic move that unites the boutique hotel group’s commercial functions under an established Kimpton leader. Most recently, Kathleen was Kimpton’s senior vice president of
Hospitality Industry News
Bethesda, Maryland – 14 October 2016 Many people go on vacation to decompress, de-stress and take a mental break from the rigors of work. According to international respondents of the Global Travel Tracker released by Marriott Rewards, SPG and Ritz-Carlton Rewards, while a vast majority of people choose a
Hospitality Industry News
New York City – 14 October 2016 Guests have a right to complain if hotel staff does not respond to their text requests in about 12 minutes, to emails in 26 minutes, and via social media in 27 minutes or less, according to research compiled by hotel service innovator Alice. 1
Hospitality Industry News
Best of hospitality in the news – part 9 – 14 October 2016 1Hotel Company Cancels Huge Loyalty Points Giveaway Amid Fraud Just a few hours after announcing a massive loyalty points giveaway, Wyndham Hotels and Resorts abruptly cancelled the promotion because of “obvious and significant examples of fraud” before the offer
Hospitality Industry News
Charlotte, North Carolina – 14 October 2016 Marriott Hotels opened its M Beta at Charlotte Marriott City Center, an innovation lab that functions as the world’s first hotel in “live beta.” From keyless entry upon arrival to digital experiences in the fitness studio, every corner of the hotel allows for
Hospitality Industry News
Washington D.C. – 14 October 2016 1Hilton joined other leading American companies as a founding member of the White House’s First Job Compact. The initiative represents President Obama’s call-to-action for communities and businesses to help connect out-of-school, out-of-work Opportunity Youth ages 16
Hospitality Industry News
Hamburg, Germany – October 2016 – A cheeky interjection of Carsten Hennig, Managing Editor Europe 1In November 2032, the world’s last commercial hotel will close its doors. This disastrous development started on September 23rd 2016, just after Airbnb had announced another funding round with more than 550 million dollars. – Before you
Hospitality Industry News
Cancun, Mexico – 12 October 2016 1Adults-only will be served. At Hyatt Ziva Cancun in Mexico, guests have to be older than 18 years. And wealthy. To pay for a private butler service, according to Hyatt the first in of its kind in Mexico. “Fulfilling our guests’ wants and needs
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Berlin, 11. Oktober 2016 1Urs Gnotke aus dem Capella Hotel Breidenbacher Hof in Düsseldorf gewann den „Preis für große Gastlichkeit“ von L’Art de Vivre. Den zweiten Platz machte Tanja Fried aus dem Seehotel Niedernberg (Bayern), den dritten belegte Janina Kraft vom Schlosshotel Velden (Österreich). Der jährliche Wettbewerb wurde nun