Five key trends transforming business travel
Carlson Wagonlit Travel?s latest report, Faster, smarter, better? tackles the five key trends that are transforming the world of business travel: customization; mobile technology; the sharing economy; new booking methods; and new payment solutions.
The report was created following a survey of over 127 travel managers and 1,080 travellers who fed back for the study.
The study indicates that 35% of travel managers are planning to incorporate these technologies and trends they ranked as important into their travel programmes, and another 38% are actively considering them. For those looking to incorporate these trends, 56% are planning to do so within the next year.
David Moran, CWT?s executive vice president of Global Enterprise Strategy said: ?As the pace of technological change is accelerating, so is market readiness for new ways of buying, managing and experiencing travel.
?In this increasingly connected world, the role of the travel management company is also continuing to change ? we?re helping clients to navigate these changes, providing new technology as well as ensuring they see all the benefits from the data that these new technologies provide.?
The full report is at 1