Technology

Hospitality Industry News

Blockchain as a game changer in recruiting: How new technology will decisively change the application process - Hospitality Leaders as an innovative m

Hong Kong – 30 January 2018 – The possibilities are overwhelming: Blockchain must not be misunderstood as a mere synonym for cryptographic currencies. The application possibilities for forgery-proof IT processes, including in recruiting, are a fundamental innovation. The world’s leading career network Hospitality Leaders (1) is now relying on a

By Carsten Hennig

Hospitality Industry News

Booking Assistant should handle 30% of customer enquiries automatically in less than 5 minutes 

Amsterdam, Netherlands – 12 December 2017 – Booking.com announced the expansion of the pilot version of its new service and support chatbot, the Booking Assistant, now widely available to English-language bookings worldwide. As the latest evolution of Booking.com’s messaging platform, the Booking Assistant merges proprietary Artificial Intelligence technology

By Carsten Hennig

Hospitality Industry News

Hilton unveils ‚Connected Room’, the first mobile-centric hotel room - The company’s new high-tech platform will transform the customer experien

McLean, Virginia – 7 December 2017 – Hilton unveiled Connected Room, a first-of-its-kind, high-tech guest room that enables guests to personalize and control every aspect of their stay from one central point – their mobile device. Currently in beta testing, Connected Room is live in one hotel, will deploy

By Carsten Hennig