Hospitality Industry News
Hamburg, Germany – 4 August 2017 – Seven decades back, the bomb burst: An hotelier confessed to enormous manipulations in resort evaluations and the easy and systematic falsification of guest remarks. Today, seven years later – in digitalization, this is felt just like two decades – guest ratings are shot dead. Latest Revelation: A
Hospitality Industry News
Buffalo, New York – 2 August 2017 – The Amazon Echo devices provide an easy, fun way for guests to request services, get recommendations, and generally engage with hotel staff and services without the hassle of picking up a telephone. Guests at The Westin Buffalo will be able to ask “Alexa” questions
Hospitality Industry News
Norwalk, Connecticut – 24 July 2017 – The Priceline Group has successfully completed its previously announced plan to acquire the Momondo Group in a cash transaction whereby The Priceline Group acquired all outstanding shares of the Momondo Group for approximately $550 million. The Momondo Group, which operates momondo.com, a leading European
Hospitality Industry News
Madrid, Spain – 18 July 2017 – NH Hotel Group has launched NH Digital Transformation Day, an original initiative under which any company with a digital or technology proposals with solutions applicable to the hospitality industry will be offered the chance to showcase, without filters, their product or service credentials before the
Hospitality Industry News
Bethesda, Maryland – 18 July 2017 – Accenture Interactive, Marriott International, and 1776 , a leading global incubator and network for startups, announced the launch of the Travel Experience Incubator, a new program designed to discover and foster startups working on innovative technologies and solutions to improve the travel experience. The incubator will
Technology
Amsterdam, Netherlands – 17 July 2017 – New global research from Booking.com, the global leader in connecting people with the most incredible places to stay, reveals nearly half of travellers believe the first 24 hours of a holiday set the tone for the rest of the trip (46%). While ‘traditional’ activities
Hospitality Industry News
Costa Mesa, California – 15 July 2017 – Mobile apps are becoming as central to the hotel guest experience as soft pillows, extra towels and a competitive price. According to the 1, incorporating mobile apps and functionality into a hotel stay is associated with higher guest satisfaction. Integrating this technology also makes
Hospitality Industry News
Southlake, Texas – 15 July 2017 – Sabre Corporation is to develop an innovative AI-powered chatbot together with Microsoft and initially test the chatbot with two travel agencies and the travelers they serve. “Travelers want technology to deliver a more seamless experience, especially when managing on-the-go changes and disruptions,
Hospitality Industry News
Bellevue, Washington – 15 July 2017 – Business travelers can choose Airbnb listings for their next trip. SAP’s Concur has become partner of the travel platform. Airbnb listings are expected to be available in the coming months. 1 Embedded listings allow travelers to search for Airbnb listings directly on the search
Hospitality Industry News
Toronto, Canada – 11 July 2017 – Four Seasons Hotels informed their guests, that their payment card details could have been stolen by hackers Sabre’s CRS SynXis. „The incident involved unauthorized access to certain guest information associated with a subset of hotel reservations processed through Sabre’s SynXis Central Reservations System
Hospitality Industry News
Southlake, Texas – 8 July 2017 – For almost seven months, from August 2017 to March 2017 payment card informations of hotel guests and other travel bookers have been stolen form SynXis CRS of Sabre, the company revealed. Hard Rock hotels warned his guests and notified, that ‚an unauthorized party gained access
Hospitality Industry News
Toronto, Canada – 5 July 2017 – Today, Kayak is rolling out travel search by emoji with the introduction of ten searchable emoji/city combinations, with more on the way. From the maple leaf for Toronto to the Statue of Liberty emoji for NYC, travelers can now use the following emojis to