Carsten Hennig, born in 1970 in Bavaria, Germany, is founder and anchorman of HOTELIER TV & RADIO, World's leading newscast channel for hospitality management. Watch and listen to www.hoteliertv.
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Berlin, 10. März 2017 – Er kommuniziert mit Kunden, erkennt Mimik und Sprache und kann nach einem Dialog, in dem er Reisewilligen verschiedene Urlaubsmotive zeigt, ein Reiseziel empfehlen. Pepper, der kleine Serviceroboter aus dem Hause Amadeus, ist keine Zukunftsvision mehr. Schon bald könnte er in modernen „TUI Stores“ einen Arbeitsplatz finden.
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Berlin, 10. März 2017 – Ob Fernreise, ein Trip ins europäische Ausland oder Urlaub in der Heimat – auch 2017 steht Reisen hierzulande hoch im Kurs. Eine repräsentative Umfrage unter ADAC-Mitgliedern zeigt, dass 75 Prozent der Befragten für 2017 eine mindestens fünftägige Reise planen (Vorjahr: 74 Prozent). Zwar fühlen sich 55
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Pfungstadt bei Darmstadt, 10. März 2017 – Softwareanwendungen bedienen, in virtuellen Teams kommunizieren, sich fachlich auf dem neuesten Stand halten – dies sind nur einige der Kompetenzen, die Mitarbeiter für die digitalisierte Arbeitswelt benötigen. Doch wie können sie sich diese Skills aneignen? Wie sieht Weiterbildung für Arbeit 4.0 aus? TNS Infratest
Hospitality Industry News
Munich, 09 March 2017 – Guest data goes to China: Shiji has evolved to become the most powerful system supplier in terms of travel technology. With the acquisition of Hetras (PMS) and ReviewPro (guest reviews) as well as an interest in Snapshot (data evaluation, not to be confused with Snapchat) the
Hospitality Industry News
Hamburg, Germany – 8 March 2017 – The new year starts off with a scandal: The “Romantik Seehotel Jägerhof“ in Austria‘s Turracher Höhe was blackmailed by a hacker for the fourth time. Only after a Bitcoin payment worth of 1,500 euros, the previously encrypted cash register, reservation and key system
Hospitality Industry News
Berlin, Germany – 8 March 2017 – To offer only the accomodation and to charge for every extra service – That is what hotel operators should learn from low cost carrier, hotel developer Jospeh Fischer advises. “Hotels are not adopting fast enough what’s changing in the aviation,” he stated in an interview
Hospitality Industry News
Berlin, Germany – 8 March 2017 – Until end of the month, Accor expect first feedback of talks for sale of its real-estate investment branch HotelInvest. COO Laurent Picheral revealed in an interview with Hospitality Leaders, “We have first interest and still searching long-term partners.” Goal is to sell a
Hospitality Industry News
Berlin, Germany – 7 March 2017 – Niu, the brand for modern hotel guests, will be completing the Novum Hotel Group brand portfolio soon. niu is situated in the mid-scale segment and meets individual demands for comfort and trip purposes. 1 niu hotel concept by Novum Hotels Through the english word
Hospitality Industry News
Hamburg, Germany – 07 March 2017 – What happens if the owner of a company suddenly disappears? Björn Grimm, a well-known hotel consultant, nearly experienced this situation. The sudden diagnosis: emergency surgery. His consultancy would have been lost without him. As a hotel expert, he nowadays uses his educational lectures to
Hospitality Industry News
London – 6 March 2017 – Moxy Hotels, Marriott International’s experiential hotel brand, continues to make its mark on the hospitality scene with the launch of its first hotel in London, a city world-renowned for art, culture and nightlife. Characterised by a vibrant, playful design and approachable service, Moxy London
Hospitality Industry News
Paris, 06 March 2017 – Monitoring the impressive business results of Accor, it becomes clear that Europe’s leading hotel company has undergone major changes. (+4,9% Bit, +8,1% net profit). The company continued to grow within the interesting luxury travel segment. Due to the takeover of Fairmont Raffles (FRHI)
Hospitality Industry News
Villach/Austria – 06 March 2017 – Employer branding is a comprehensive concept that starts at a very early stage and requires considerable groundwork, until it becomes visible in the form of brochures or videos. It requires a unique identity of the company and its operators, says Stefan Nungesser, Professor for hotel